Refund Policy

1 Refund Eligibility

At poveltarcrew, we're committed to your satisfaction with our financial services and learning programs. Refunds are available under specific circumstances and must be requested within the designated timeframe for each service type.

• Learning programs: 14-day money-back guarantee from enrollment date
• Consulting services: 48-hour cancellation window before scheduled session
• Software subscriptions: 7-day trial period with full refund option
• Workshop registrations: Refundable up to 72 hours before event start
• Digital products: 30-day satisfaction guarantee for all downloadable content

2 Refund Process Timeline

3 Payment Method & Processing

Refunds are processed back to your original payment method whenever possible. Here's what you can expect based on how you paid:

• Credit cards: 3-5 business days to appear on your statement
• PayPal: 2-3 business days to reflect in your PayPal account
• Bank transfers: 5-7 business days for funds to reach your account
• Corporate payments: 7-10 business days due to additional verification

4 Non-Refundable Items

While we strive to accommodate refund requests, certain items and services are non-refundable due to their nature or usage:

• Completed consulting sessions that have already taken place
• Custom reports or analyses that have been delivered
• Access to time-sensitive market data or research
• Administrative or processing fees
• Services used beyond the trial or guarantee period

5 Partial Refunds & Adjustments

In some cases, partial refunds may be offered based on usage, completion percentage, or specific circumstances. We evaluate each situation individually to find a fair resolution.

For subscription services, refunds are typically prorated based on the unused portion of your subscription period. If you've received significant value from a service but experienced issues, we may offer account credits or alternative compensation.